In business, efficiency is everything. Achieve it and save money, time and resources by subcontracting your inbound call center needs to DCRM Solutions. With our experienced leadership, outstanding staff and unique software capabilities, we can provide the solutions you need custom-tailored to the goals and demands of your business.
Our services can fill a variety of roles, including:
- Customer service
- Tech support / product help
- Sales support
- Order processing
- Direct response TV
- Maintenance support
- Corporate hotlines
- Dispatch
- Paging
- And more…
In short, if your business receives calls, we can bear the load for you. Our rigorous quality assurance controls ensure that every contact is handled with the care and consistency of an “in-house” center, but with the resources to guarantee your customers’ constant satisfaction. With our custom scripting, whatever your industry, DCRM Solutions has you covered. Contact us today to speak with an account executive and begin designing a plan built to suit you.